Legal teams are often bogged down with routine, repetitive requests that require high accuracy and careful compliance with internal systems and legal protocols.

But what if you could automate 90% of that work, without compromising on quality, and even improve over time? The result could be freeing your lawyers and admin team to high value tasks.

In this blog post, I'll walk you through our Legal Processes Automation tool (powered by Gen-OS). This project is one of the implementations of our e-mail replier tool, that can automate any e-mail request in a matter of seconds.

Welcome to the future of legal process automation powered by generative AI.

The Challenge

Legal departments, especially in large organizations, receive hundreds (sometimes thousands) of incoming requests: contracts, compliance checks, data access inquiries, and more. Handling these manually is slow, error-prone, and costly. Additionally, these requests are typically standardized and well-suited for automation—especially in the most common cases.

Enter LegalAI + Gen-OS, a new solution already in production at different companies, that completely reimagines legal request handling with AI at its core.

The process starts with a simple trigger: a legal request submitted by a customer, employee, or partner via e-mail or other medium.

Step 1: AI Reads and Understands the Request

The AI engine parses the text, extracts key entities, and maps them to the appropriate legal system or compliance database using a rich AI Agent Catalog.

Every request opens a new case in Gen-OS. In the mockup example above, our customer received a request for personal information about one of their customers.

Step 2: Create Workflow Based on the Request

Once the data is verified, a workflow with all the needed steps is generated:

In this case, the workflow generated contains the following steps:

  • Read the document and email (Step 1)
  • Check internal database with the requested information
  • Generate a PDF with the response to the requester.

Gen-OS generates a PDF document, formatted and ready to respond to the legal inquiry.

Step 3: “Human-in-the-Loop” When Needed

While the automation is highly accurate, a human review mechanism kicks in if the system detects possible hallucinations or ambiguities. This is fully supported by Gen-OS.

Business impact

What's the business impact our clients are seeing with our Legal Processes + GenAI tool?

✅ 90% accuracy rate in the AI answers. The 10% innacurate answers are taken care by the Human in the Loop Mechanism.

⌛ 2400h saved in 2 months.

⏱️ Dramatically faster answer times (10x).

This case is a perfect example of how AI can help users free themselves from tedious work, without removing them from the loop. Automating the repetitive and error-prone parts of the legal process, teams can focus on strategy, negotiation, and judgment.

If your legal team is still stuck in the manual era, it’s time to explore what DareData's GenAI solution can do for you.

Feel free to reach out at ivo@daredata.ai if you would like to know more!